Shipping information

How long does it take for you to ship my order?
Although every effort is made to process and expedite within 48 hours, stock issues do arise as we do rely on third party warehousing for some of our inventory. If an out of stock or back-order situation arises, we advise the customers as soon as possible and refund the transaction.


Where will my item ship from?
Your order will automatically ship from our warehouse closest to your shipping address, depending on inventory.


How much do you charge for shipping?
We charge a flat rate for shipping based on the weight of the item(s) being shipped. Our shipping prices are VERY reasonable! Unless otherwise stated, all products DO NOT include shipping costs. Shipping costs are calculated on the Shopping Cart page.


Where am I able to ship my order to?
Smart-Shop currently markets to the continental USA only.


Who do you use to ship?
We utilize UPS for most deliveries, and will on occasion utilize FedEx, United States Postal Service, Canada Post or DHL depending on the circumstances.


Can I ship C.O.D. or to a P.O. Box?
We do not ship COD and cannot mail to P.O. Boxes. A physical street address will be required for delivery. We do not ship to APO addresses.